Email Gift Cards FAQs

Email Gift Cards FAQs

Purchase an email gift card at https://www.viennabeef.com/shop/email-gift-card/

  1. Enter the dollar amount for the email gift card.
  2. You will enter the recipient’s email and add a gift card message on the checkout page.
  3. The recipient receives an email with the gift card code.

You can purchase multiple gift cards to different recipients in one order.
You will see a recipient form with an email address and message per card purchased.
Email gift cards are sent via email and are redeemed like a coupon on the cart and checkout pages.
Note: Sometimes the gift card is referenced as either a “coupon” or a “store credit” on the website.

Email Gift Cards are valid on www.ViennaBeef.com only. Email Gift Cards cannot be redeemed at the Vienna Beef Factory Store & Café locations.

Login to your account at https://www.viennabeef.com/my-account/wc-smart-coupons/ to see available gift cards, coupons, and store credits.

In most cases, you should receive an email within an hour, but it can take up to 72 hours for you to receive your coupon code. Please check your spam folder. The email came from website@viennabeef.com It should appear like this on the email:

To redeem your discount use coupon code 5dwxXXxXXXxu8y during checkout or click on the following coupon:

If you send a message at https://www.viennabeef.com/contact/ including the email address that would have received the gift card coupon, and we can resend it.

Send a message at https://www.viennabeef.com/contact/ including the coupon code and email address that would have received the gift card coupon, and we can alter the code for use with another email address.

Send a message at https://www.viennabeef.com/contact/ including the email address that would have received the gift card coupon, and we can resend it.

Or login to your account at https://www.viennabeef.com/my-account/wc-smart-coupons/ to see available gift cards, coupons, and store credits.

Send a message at https://www.viennabeef.com/contact/ including the coupon code and the email address that would have received the gift card coupon, and we can alter the code for use with another email address.